Multi-Site Facility Maintenance Vendor Scorecard (Free Checklist)
Jun 20, 2026 · By Site Administrator · 1 views

Score multi-site maintenance vendors on response time, brand standards, insurance, photos, and after-hours capability—before you award the route.
Multi-site operators get burned by vendors who win on price and lose on consistency. Use a scorecard before you expand a route.
Score each vendor 1–5 on
- Response time (routine and priority)
- After-hours / overnight availability
- Insurance and COI process
- Photo documentation quality
- Brand / finish quality consistency
- Communication (status updates without chasing)
- Ability to cover your counties reliably
Red flags
- No written scope on tickets
- “We’ll send whoever is free” with no standards
- Cannot work outside customer hours
- No photos, ever
MRM is built for multi-site commercial and retail work—see corporate retail programs.
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Michigan Repair & Maintenance delivers commercial property maintenance, corporate retail programs, industrial support, and residential handyman services across St. Clair, Macomb & Wayne counties.
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