Your online hub for work orders & facility requests
Property managers, corporate facilities teams, and commercial accounts use the MRM Client Portal (Handyman CRM) to submit work, set priorities, and track status — without phone tag.
Everything your facilities team needs in one place
Replace scattered emails and voicemails with a clean work-order workflow designed for commercial property maintenance and multi-site retail accounts.
Submit work orders
Open a ticket with title, property address, priority, and full description — day or night.
Track status
See submitted, scheduled, in progress, and completed updates without calling dispatch.
Priority levels
Flag normal, high, or emergency needs so contracted commercial accounts get the right response.
Multi-property ready
Ideal for PMs and facilities managers running several retail or commercial sites.
Request history
Keep a running record of work orders for CAM files, ownership reports, and audits.
Secure access
Password-protected client accounts — only your team sees your requests.
From request to closeout
1. Get access
Commercial and property-management accounts receive a secure client login from our team.
2. Submit work
Log in, create a work order with site details and priority, and submit in seconds.
3. We schedule & execute
MRM reviews, schedules field crews, and updates status as work moves forward.
4. Track to completion
Watch status change through completion — keep a clean history for your property file.
Who the portal is for
- Property & facilities managers
- Corporate retail multi-site operators
- Shopping centers & multi-tenant commercial
- Industrial / warehouse maintenance contacts
- Contracted commercial maintenance clients
Residential one-off repairs can still use our estimate form or phone — the portal is optimized for ongoing commercial accounts.
Already have an account?
Sign in to submit work orders and review status history.
Need portal access?
Tell us your company, sites, and contacts. We’ll set up a secure client account for your team.
Ready to streamline facility requests?
Log in if you have credentials — or ask us to activate the Client Portal for your properties.