Make-Ready SLAs for Property Managers: What to Put in Writing
Jul 8, 2026 · By Site Administrator · 1 views
Define make-ready SLAs that vendors can hit—walk day, completion targets, photo standards, and callback rules for faster lease-up.
If it is not written, it will not be consistent. Make-ready SLAs turn hope into process.
SLA elements to define
- Keys-received walk within 24 hours
- Target ready date by unit condition (light / medium / heavy)
- Photo package standard (rooms + defects closed)
- Callback response window
- Communication cadence (text/email updates)
MRM follows disciplined make-ready flow—see tenant turnover services.
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